Terms of Service

By placing an order or subscribing to Coffee Drops, you agree to these Terms of Service. Coffee Drops is operated by Celadon Coffee, a Houston-based small business. These terms govern all purchases, subscriptions, equipment rentals, and deliveries.

Coffee Drops operates in compliance with the Texas Cottage Food Law (Texas Health & Safety Code § 437.001 et seq.). Our cookies and baked goods are prepared in a home kitchen that is not inspected by the Texas Department of State Health Services or a local health department.

Our cold brew coffee is brewed and bottled in a controlled, sanitary environment. Cold brew is not classified as a cottage food product under Texas law and is handled in accordance with applicable food safety standards.

All food products are sold directly to the end consumer. We do not sell through third-party retailers.

Our cookies contain or may contain: wheat (gluten), eggs, coconut oil, and soy. They are baked in a kitchen that also handles nuts. Customers with severe food allergies are advised not to order baked goods.

Our cold brew contains only coffee and/or chicory root. It is produced without dairy, gluten, or nuts. However, we cannot guarantee a completely allergen-free environment.

Subscriptions are available in 3, 6, and 12-month terms. By subscribing, you agree to the following:

• 3-month plans (both "Count Me In" and "Grounds for Life") require the full 3-month commitment and may not be cancelled early.
• 6 and 12-month plans may be cancelled after month 5. An early cancellation fee applies: $30 for the "Count Me In" plan and $25 for the "Grounds for Life" plan. Fees are non-refundable and are charged as a separate one-time payment processed through Stripe.
• For "Count Me In" subscribers, the $50 refundable bottle deposit is returned upon cancellation, provided the bottle is returned in reasonable condition (see Section 6).
• For "Grounds for Life" subscribers, the starter kit bottles are yours to keep — no deposit is owed and no bottle return is required.
• Recurring charges occur weekly or biweekly per your selected frequency.
• We reserve the right to adjust pricing with 14 days' written notice.

Because Coffee Drops is a fresh, perishable food product, all sales are final. We do not offer refunds or exchanges on delivered orders.

If your order arrives damaged, spoiled, or incorrect, please contact us within 24 hours at coffeedropshtx@gmail.com or 832-518-9127 and we will make it right — either with a replacement delivery or a credit toward your next order, at our discretion.

Cancellation fees are non-refundable once processed.

The "Count Me In" plan includes a 40oz RTIC stainless steel bottle provided by Coffee Drops on a rental basis. By subscribing to this plan, you agree to the following:

• A $50 refundable deposit is collected at signup and returned upon cancellation, provided the bottle is returned in reasonable condition.
• Bottles must be returned at each delivery exchange. Failure to return a bottle within 7 days of your next scheduled delivery will result in forfeiture of your deposit.
• Bottles that are lost, stolen, or damaged beyond normal wear will result in the full forfeiture of the deposit.
• Coffee Drops is not liable for any injury or damage caused by misuse of rental equipment.
• Bottles remain the property of Coffee Drops at all times during the rental period.

The "Grounds for Life" plan includes a one-time Starter Kit purchase. Once purchased, all equipment belongs to the customer and Coffee Drops assumes no liability for the condition or use of that equipment.

Coffee Drops delivers to select Houston neighborhoods only. Delivery days are confirmed based on your location. We are not responsible for missed deliveries due to inaccessible addresses, incorrect information provided at signup, or circumstances beyond our control.

Arbor School pickup customers agree to exchange bottles at time of pickup. Unclaimed orders held more than 48 hours may be forfeited without refund.

Coffee Drops and Celadon Coffee are not liable for any indirect, incidental, or consequential damages arising from use of our products or services. Our maximum liability to any customer is limited to the value of their most recent order.

Questions about these terms? Reach us at coffeedropshtx@gmail.com or 832-518-9127. We're a small team and we'll respond as quickly as we can.